FAQ

What is LV Scene?

LV Scene is a shopping site, but not an ordinary shopping site. It doesn’t have a whole list of items for sale – rather, each day, the website features one very special offer. The featured business gives us great discounts – always more than 50% off their regular retail rates – because we promise them a certain number of customers: you won’t see these prices anywhere else! But you need to purchase the deal fast because you’ve only got 24 hours before the deal expires (and in many cases there are only limited numbers available, so some sell out even sooner)… and once the deal is gone, it’s gone!

Do I have to make my friends sign up before I can buy the deal?

There’s no need to spam your friends. LV Scene’s community already has loads of members keen to get a great deal. Once we hit the magic number the deal is “ON”. Of course, you may want to let your friends and family know when you’ve spotted a great deal so they can get in on it too. Another reason you might want to share the deal is that lots of the offers can be fun to do with others.

I want to buy Today’s Deal. How do I do it?

When you click “Buy Now” a simple form comes up. As long as you submit the form before the deal ends you’re in with a chance. (Check the countdown clock to see how long the deal has to go before it expires). Remember – the deal only goes ahead if the minimum number of people “Buy Now”. When we hit the magic number, we automatically charge your credit card and the deal is yours! If we don’t reach the magic number for that deal then no one gets it and you won’t be charged.

If not enough people buy the deal that day what happens?

The deal is “ON” only if a minimum number of people agree to “Buy Now” within 24 hours. If we don’t get the numbers then the deal doesn’t go ahead and you won’t be charged.

How long do I have to use my LV Scene voucher?

A lot of the vouchers have expiration dates – so check for dates when you get it. No need to panic though; there should be plenty of time to claim your deal. Don’t forget!

I’ve got my voucher. How do I claim my deal?

When the deal goes through you’ll receive an email. This email has a link. Click the link and sign in to claim your voucher. Print the voucher then read the instructions written on it. Each business has different instructions about how they’d like you to claim your purchase.

Can I buy Today’s Deal as a gift for a friend or family member?

Yes, you can buy LV Scene vouchers to give as presents. (Oooo! Your mum will be wrapped!!) Most of the businesses who offer the deals are happy to have them given as gifts. Some, however, can’t allow gifting. Read “Conditions” on the feature page to double check before you buy. If you’d like us to send the gift for you, choose the “gift” option before you finalise your purchase.

If my name is on the voucher can I still give it away?

No, we’re afraid not. To protect all LV Scene buyers you can only redeem a voucher carrying your name. When you redeem the voucher the featured business will check your name off against the list they receive from us.

The voucher was worth more than I spent in one visit. Can I use the rest later?

Sorry, but unless it says so on the voucher, you can only use it once and there’s no credit for any left-over value. So try to use it all up when you first go along!

To get an OUTRAGEOUS bargain can I use my LV Scene voucher with any other offers or specials?

That’d be kind of mean to the featured business, don’t you think? So no. Unless the voucher says so it can’t be used with any other offer.

When do I pay? Is there a joining fee?

You only pay when you choose to “Buy Now” for a particular deal, and if the deal goes ahead. There’s no membership fee to join LV Scene.

How secure is LV Scene?

We are really, really careful with your information! LV Scene is a PayPal Verified website.When you purchase, your personal information including credit card number is encrypted using the same protocols used by sites like Amazon.com and Zappos.com. In addition, we do not store your information locally so it is not in danger of security breaches on our servers.

I’ve changed my mind on a deal. Can I get a refund?

Unless there is something wrong with the purchase, or the information listed on the LV Scene site was incorrect or misleading, we are generally not able to offer refunds or do swaps. If you’d like to discuss your reasons for seeking a refund, contact our team please.

What if the business I bought the LV Scene voucher from closes down?

If anything happens that makes it impossible for you to redeem your purchase, we’ll make sure you get your money back.

I run a business. How can I get my business featured on LV Scene?

If you are interested in selling your products or services through LV Scene, contact our sales team or call 610.969.6141 (during normal business hours)

LV Scene

LV Scene is an online blog covering people, places and events around the Lehigh Valley. If you are a business please support this local publication by advertising. Advertise to local residents in the Lehigh Valley. It's simple, hassle free and a great value. For advertising rates please visit -> Advertise Lehigh Valley

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